Frequently Asked Questions

What is a LIGNAMUSE object?

Our range centres on decorative wooden objects that combine sculptural forms with visible mechanical movement. Some designs are hand-cranked; others use a battery or rechargeable motor. Some variants include music.

How do I choose between variants?

Variant names describe the main visible or functional difference, such as finish, mechanism, size, or the presence of music. Review the specifications on the product page before ordering, and contact us if you need help comparing options.

How should I care for a moving wooden object?

Keep it indoors and dry. Remove dust with a soft, dry cloth. Do not force a part that does not move freely, and follow any product-specific power or battery instructions.

Where can I find dimensions and materials?

Dimensions, primary materials, finish notes, power method, and included items are listed on the relevant product page. Natural wood grain and hand-finished details vary from piece to piece.

How long does shipping take?

Available shipping methods, charges, and destination availability are shown at checkout. Current processing and estimated transit information is published in our Shipping Policy. Delivery estimates are not guarantees.

What is the return window?

Eligible items can be requested for return within 30 days after delivery, subject to the conditions and mandatory rights in our Refund Policy. Contact us before sending an item back.

Is there a warranty?

Some products are presented with a limited warranty. The product page and applicable written warranty terms control. Mandatory consumer rights are not limited by a commercial warranty.

Can I add a gift message?

If gift wrapping or a handwritten card is offered for the item, add the message to the order note in the cart before checkout. Availability can vary by product and destination.